FAQ

GENERAL QUESTIONS

What time is check-in and check-out? Check-in is available from 3:00 PM, and check-out is until 11:00 AM. If you plan to arrive earlier or leave later, please contact us — if possible, we’ll be happy to help. Even if early check-in or late check-out cannot be arranged, we can safely store your luggage so you can comfortably explore the area before or after your stay.
Is there a reception? We do not have a traditional reception desk; however, we are available by phone 24/7 and are happy to assist with anything — whether it’s a question, technical support, or local recommendations. Check-in is completed easily online before arrival, and the keys can be collected from a small lockbox.
Is parking available? Subject to availability, guests may park free of charge in the two parking spaces in front of the guesthouse or in the surrounding streets (Grónay Sándor Street, Pacsirta Street, Deák Ferenc Street). The only exception is Stadion Street, where parking is paid.
Where is the accommodation located and how far is it from downtown? Our exact address is: Eger, Deák Ferenc u. 20, 3300 Hungary. The Basilica and the city center are about an 8-minute walk away, so all major attractions are easily accessible on foot.
Where is smoking allowed? Smoking is permitted only in the designated smoking area in our enclosed inner courtyard. All rooms are non-smoking.
Can I arrive by public transport? Yes, the Eger railway and bus station are approximately a 10–15 minute walk or a short taxi ride away.
Is the accommodation family-friendly? Yes, we warmly welcome guests over the age of 3. We offer family-friendly room layouts, the area is child-friendly, and there are fantastic nearby attractions for families (e.g. Eger Castle, the Marzipan Museum, the Demjén Thermal Bath, etc.).
Are pets allowed? We absolutely love dogs! Yes, we do have pet-friendly rooms — please contact us through our contact details for availability and details.
How can I make a reservation? You can book directly through our website, by email, or by phone. Direct bookings always offer better rates and more flexible conditions.
What payment methods do you accept? Cash, bank cards, and SZÉP cards (OTP, MKB, K&H).

FOOD & DRINK

Is breakfast included? Yes! Every morning, Zita prepares a delicious breakfast with scrambled eggs, sausages, crispy bacon, and a variety of cold platters.
Is there a kitchen or kitchenette? There is no guest kitchen available for cooking, but there is a microwave in the dining area. Guests also have unlimited access throughout the day to coffee, hot water, and tea.
Can I make myself tea or coffee? Yes, coffee, tea, and water are available all day in the dining area. Feel free to help yourself!
Are there restaurants nearby? Absolutely! One of our favorites is the Excalibur Restaurant, just a 5-minute walk away, where you can enjoy a true medieval-style feast. For great value for money, we also recommend Fanny Faloda — and if you visit, don’t miss their famous steamed dumplings!

ROOM INFORMATION

Is there air conditioning / heating? Yes, all rooms are air-conditioned and heated, ensuring a comfortable stay all year round.
Is Wi-Fi available? Of course! Free high-speed Wi-Fi is available throughout the entire building.
How many people can stay in a room? Most rooms comfortably accommodate 2 guests, but we also offer family rooms and extra-bed options (such as sofa beds) suitable for 3–4 guests. We also have a connected family room where up to 5 guests can stay comfortably.
What amenities do the rooms have? All rooms feature separable beds, individually controlled heating and cooling, a refrigerator, desk with chair, smart TV with HDMI connection, free Wi-Fi, hairdryer, and a private bathroom with shower.
Should we bring board games? No need! We’ve prepared a selection of board games for you on the windowsill opposite the dining room, which you are welcome to borrow during your stay.

FAQ

GENERAL QUESTIONS

Is parking available? Subject to availability, guests may park free of charge in the two parking spaces in front of the guesthouse or in the surrounding streets (Grónay Sándor Street, Pacsirta Street, Deák Ferenc Street). The only exception is Stadion Street, where parking is paid.

Where is the accommodation located and how far is it from downtown? Our exact address is: Eger, Deák Ferenc u. 20, 3300 Hungary. The Basilica and the city center are about an 8-minute walk away, so all major attractions are easily accessible on foot.

Where is smoking allowed? Smoking is permitted only in the designated smoking area in our enclosed inner courtyard. All rooms are non-smoking.

Can I arrive by public transport? Yes, the Eger railway and bus station are approximately a 10–15 minute walk or a short taxi ride away.

Is the accommodation family-friendly? Yes, we warmly welcome guests over the age of 3. We offer family-friendly room layouts, the area is child-friendly, and there are fantastic nearby attractions for families (e.g. Eger Castle, the Marzipan Museum, the Demjén Thermal Bath, etc.).

Are pets allowed? We absolutely love dogs! Yes, we do have pet-friendly rooms — please contact us through our contact details for availability and details.

How can I make a reservation? You can book directly through our website, by email, or by phone. Direct bookings always offer better rates and more flexible conditions.

What payment methods do you accept? Cash, bank cards, and SZÉP cards (OTP, MKB, K&H).

​

FOOD & DRINK

Is breakfast included? Yes! Every morning, Zita prepares a delicious breakfast with scrambled eggs, sausages, crispy bacon, and a variety of cold platters.

Is there a kitchen or kitchenette? There is no guest kitchen available for cooking, but there is a microwave in the dining area. Guests also have unlimited access throughout the day to coffee, hot water, and tea.

Can I make myself tea or coffee? Yes, coffee, tea, and water are available all day in the dining area. Feel free to help yourself!

Are there restaurants nearby? Absolutely! One of our favorites is the Excalibur Restaurant, just a 5-minute walk away, where you can enjoy a true medieval-style feast. For great value for money, we also recommend Fanny Faloda — and if you visit, don’t miss their famous steamed dumplings!

​​

ROOM INFORMATION

Is there air conditioning / heating? Yes, all rooms are air-conditioned and heated, ensuring a comfortable stay all year round.

Is Wi-Fi available? Of course! Free high-speed Wi-Fi is available throughout the entire building.

How many people can stay in a room? Most rooms comfortably accommodate 2 guests, but we also offer family rooms and extra-bed options (such as sofa beds) suitable for 3–4 guests. We also have a connected family room where up to 5 guests can stay comfortably.

What amenities do the rooms have? All rooms feature separable beds, individually controlled heating and cooling, a refrigerator, desk with chair, smart TV with HDMI connection, free Wi-Fi, hairdryer, and a private bathroom with shower.

Should we bring board games? No need! We’ve prepared a selection of board games for you on the windowsill opposite the dining room, which you are welcome to borrow during your stay.